JUNE 26-28, 2018 | EDUCATION JUNE 25-27
Mandalay Bay, Las Vegas, NV, USA

Use Social Media Marketing to Emotionally Connect with Your Customers

Retail Sessions Tue, Jun 26 10:30 am - 11:30 am Islander Ballroom A

Creating a long-term relationship with your customers today can be challenging for any retailer. And harder still, how does your pet business create an experience at your retail store that keeps people engaged and coming back on a regular basis? The answer is emotion.
Attend this session and learn:
• The new rules of customer engagement and how do use emotional content to make long-term customer connections.
• How to use laughter to drive repeat engagement
• How to create communities where relationships matter on social media
Attendees will walk away with understanding that the key for a successful retail experience with a customer today involves creating an emotional connection that lasts well beyond when they exit the store.


Lynn Switanowski
Creative Business Consulting Group