OPPORTUNITY UNFOLDS.

JUNE 26-28, 2018 | EDUCATION JUNE 25-27
Mandalay Bay, Las Vegas, NV, USA

Grow Your Knowledge Base.

Tap into more than 85 hours of educational programming with seminars and sessions designed specifically for the needs and goals of retailers and other pet professionals. Whether you’re an independent shop owner, a groomer or a service professional, a world of actionable insights awaits you at SuperZoo.

Monday, June 25

8:00 am

Exploring the Foundation of Dog Grooming

Grooming Sessions Mon, Jun 25 8:00 am - 2:00 pm Islander Ballroom H
 
 

9:30 am

Learn to Manage your Inventory to Increase Profits

Retail Sessions Mon, Jun 25 9:30 am - 10:30 am Islander Ballroom A
 
 

11:00 am

Are You Ready to Start Your Business in the Pet Service Industry?

Service Industry Sessions Mon, Jun 25 11:00 am - 12:00 pm Islander Ballroom G
 
 

Conflict-How to Embrace it Instead of Avoiding it

Retail Sessions Mon, Jun 25 11:00 am - 12:30 pm Islander Ballroom C
 
 

Demo: Drop Coat Teddy Bear Trim

Grooming Sessions Mon, Jun 25 11:00 am - 12:30 pm Islander Ballroom F
 
 

How to Connect with the Digital Minded shopper

Retail Sessions Mon, Jun 25 11:00 am - 1:00 pm Islander Ballroom A
 
 

1:00 pm

Demo: New Asian Fusion Designs

Grooming Sessions Mon, Jun 25 1:00 pm - 2:30 pm Islander Ballroom F
 
 

1:30 pm

How to Successfully Train New Employees to Perform to your Expectations

Retail Sessions Mon, Jun 25 1:30 pm - 2:30 pm Islander Ballroom C
 
 

Before Grooming a Cat

Grooming Sessions Mon, Jun 25 1:30 pm - 2:30 pm Islander Ballroom G
 
 

How to Increase Your Brick-and-Mortar Business in an Online World

Retail Sessions Mon, Jun 25 1:30 pm - 3:00 pm Islander Ballroom A
 
 

2:30 pm

CPR – PetTech First Aid and Care for Your Pets

Service Industry Sessions Mon, Jun 25 2:30 pm - 7:00 pm Islander Ballroom H
 
 

3:00 pm

2018 Pet Retail Performance Report: Key Performance Ratios

Retail Sessions Mon, Jun 25 3:00 pm - 4:00 pm Islander Ballroom C
 
 

Health Talk: Ergonomics for the Groomer

Service Industry Sessions Mon, Jun 25 3:00 pm - 4:00 pm Islander Ballroom G
 
 

Demo: Half-Do Comb Over/Side Cut

Grooming Sessions Mon, Jun 25 3:00 pm - 4:30 pm Islander Ballroom F
 
 

3:30 pm

Is Your Pet Business Social Enough for Your Customers?

Retail Sessions Mon, Jun 25 3:30 pm - 5:00 pm Islander Ballroom A
 
 

4:30 pm

Meet the Millennials: The Customers to Change It All

Retail Sessions Mon, Jun 25 4:30 pm - 5:30 pm Islander Ballroom C
 
 

The Art of Pet Retailing

Service Industry Sessions Mon, Jun 25 4:30 pm - 5:30 pm Islander Ballroom G
 
 

5:30 pm

Make SuperZoo Work for You…. Plan your Time and Plan for your Success

Retail Sessions Mon, Jun 25 5:30 pm - 6:00 pm Islander Ballroom A
 
 

Tuesday, June 26

8:00 am

How to Manage your Millennial Workforce

Retail Sessions Tue, Jun 26 8:00 am - 9:00 am Islander Ballroom C
 
 

Demo: Airbrushing with Ease

Grooming Sessions Tue, Jun 26 8:00 am - 9:30 am Islander Ballroom F
 
 

How to Connect with the “Digital Minded” Shopper

Retail Sessions Tue, Jun 26 8:00 am - 10:00 am Islander Ballroom A
 
 

New Approach in Hands-On Scissoring Workshop

Grooming Sessions Tue, Jun 26 8:00 am - 11:00 am Islander Ballroom H
 
 

9:00 am

Grooming and Nutrition

Grooming Sessions Tue, Jun 26 9:00 am - 10:00 am Islander Ballroom G
 
 

9:30 am

Stand Out! Differentiate or Disappear

Retail Sessions Tue, Jun 26 9:30 am - 10:30 am Islander Ballroom C
 
 

10:00 am

Demo: Kerry Blue Terrier

Grooming Sessions Tue, Jun 26 10:00 am - 11:30 am Islander Ballroom F
 
 

10:30 am

Use Social Media Marketing to Emotionally Connect with Your Customers

Retail Sessions Tue, Jun 26 10:30 am - 11:30 am Islander Ballroom A
 
 

World of Skin and Hair

Grooming Sessions Tue, Jun 26 10:30 am - 11:30 am Islander Ballroom G
 
 

11:00 am

Nutrition-Beyond the Label

Retail Sessions Tue, Jun 26 11:00 am - 12:00 pm Islander Ballroom B
 
 

How to Survive in an Amazon World

Retail Sessions Tue, Jun 26 11:00 am - 12:30 pm Islander Ballroom C
 
 

12:00 pm

Not All Hair Is Created Equal

Grooming Sessions Tue, Jun 26 12:00 pm - 1:00 pm Islander Ballroom G
 
 

Demo: Bichon Frise Pet Style

Grooming Sessions Tue, Jun 26 12:00 pm - 1:30 pm Islander Ballroom F
 
 

AKC S.A.F.E. Grooming Program: Safety in the Salon

Service Industry Sessions Tue, Jun 26 12:00 pm - 5:00 pm Islander Ballroom H
 
 

12:30 pm

Using Video to Boost Online Engagement, Offline Foot Traffic and Event Attendance

Retail Sessions Tue, Jun 26 12:30 pm - 1:30 pm Islander Ballroom B
 
 

1:30 pm

Skin Issues: When Things Go Wrong

Grooming Sessions Tue, Jun 26 1:30 pm - 2:30 pm Islander Ballroom G
 
 

2:00 pm

Demo: Poodle Pet Trim

Grooming Sessions Tue, Jun 26 2:00 pm - 3:30 pm Islander Ballroom F
 
 

3:00 pm

Sick Skin and How to Treat It

Grooming Sessions Tue, Jun 26 3:00 pm - 4:00 pm Islander Ballroom G
 
 

Wednesday, June 27

8:00 am

Consumer Trends

Retail Sessions Wed, Jun 27 8:00 am - 9:00 am Islander Ballroom C
 
 

Top 10 Common Diseases that Groomers See

Grooming Sessions Wed, Jun 27 8:00 am - 9:00 am Islander Ballroom G
 
 

How to be OSHA Compliant in Grooming and Kennels

Service Industry Sessions Wed, Jun 27 8:00 am - 9:00 am Islander Ballroom H
 
 

Demo: Braiding Long Coated Breeds

Grooming Sessions Wed, Jun 27 8:00 am - 9:30 am Islander Ballroom F
 
 

Use Social Media to Win Fans and Influence your Pet Store Customers

Retail Sessions Wed, Jun 27 8:00 am - 10:00 am Islander Ballroom A
 
 

9:30 am

Cat Grooming 101

Grooming Sessions Wed, Jun 27 9:30 am - 10:30 am Islander Ballroom G
 
 

Sanitizing Grooming Shops, Kennels and Equipment: The Difference Between Disinfecting, Cleaning and Sterilizing

Service Industry Sessions Wed, Jun 27 9:30 am - 10:30 am Islander Ballroom H
 
 

10:00 am

The Foundations of a Successful Facebook and Instagram Page

Retail Sessions Wed, Jun 27 10:00 am - 11:30 am Islander Ballroom B
 
 

Demo: Sporting Dog Grooming Techniques

Grooming Sessions Wed, Jun 27 10:00 am - 11:30 am Islander Ballroom F
 
 

10:30 am

Creating Mobile Marketing Programs that Convert Shopper Looks to Sales

Retail Sessions Wed, Jun 27 10:30 am - 11:30 am Islander Ballroom A
 
 

11:00 am

Grooming Boutique Merchandising

Service Industry Sessions Wed, Jun 27 11:00 am - 12:00 pm Islander Ballroom G
 
 

Safety First in the Kennel and Grooming Salon

Service Industry Sessions Wed, Jun 27 11:00 am - 12:00 pm Islander Ballroom H
 
 

12:00 pm

Using Video to Boost Online Engagement, Offline Foot Traffic and Event Attendance

Retail Sessions Wed, Jun 27 12:00 pm - 1:00 pm Islander Ballroom B
 
 

Demo: Handling Techniques for Cat Grooming

Grooming Sessions Wed, Jun 27 12:00 pm - 1:30 pm Islander Ballroom F
 
 

12:30 pm

Scheduling, Pricing and Van Maintenance for Your Mobile Grooming Success

Grooming Sessions Wed, Jun 27 12:30 pm - 1:30 pm Islander Ballroom H
 
 

1:00 pm

Demo: Gentle Grooming for the Geriatric Pet

Grooming Sessions Wed, Jun 27 1:00 pm - 2:00 pm Islander Ballroom G
 
 

2:00 pm

Demo: Can a Style Really Change a Dog’s Mood?

Grooming Sessions Wed, Jun 27 2:00 pm - 3:30 pm Islander Ballroom F
 
 

2:30 pm

Occupational Safety for Bathers & Groomers

Grooming Sessions Wed, Jun 27 2:30 pm - 3:30 pm Islander Ballroom G